Pharmacy Services
Associate	TR-NQF-HE: Level 5	QF-EHEA: Short Cycle	EQF-LLL: Level 5

General Introduction Information of the Course

Course Code:

VSHS109

Ders İsmi:

Elocution Techniques

Ders Yarıyılı:

Fall

Ders Kredileri:

Theoretical	Practical	Credit	ECTS
2	0	2	3

Language of instruction:

Ders Koşulu:

Ders İş Deneyimini Gerektiriyor mu?:

Type of course:

Departmental Elective

Course Level:

Associate

TR-NQF-HE:5. Master`s Degree

QF-EHEA:Short Cycle

EQF-LLL:5. Master`s Degree

Mode of Delivery:

Face to face

Course Coordinator :

Öğr.Gör. Selen ENER

Course Lecturer(s):

Course Assistants:

Course Objectives and Content

Course Objectives:

The content of this lesson is about the strengths and the future openness of communication. It is aimed to raise awareness. With effective communication skills, it is aimed to increase their analysis and discussion skills in the field of communication and to gain gains that will increase their personal / corporate success.

Course Content:

Information about the definition, elements and features of communication is given. The use of language in communication, the use of body language, verbal and non-verbal communication are explained in depth. Issues such as effective listening and feedback, factors that prevent and facilitate communication, persuasive communication, the role and use of emotions in communication, conflict management in communication are discussed within the framework of the relationship of communication with other disciplines.

Learning Outcomes

The students who have succeeded in this course;

Learning Outcomes

1 - Knowledge
Theoretical - Conceptual
1) Gains the competence of resolving, evaluating, criticizing, managing with peaceful methods, and proposing opinions and solutions.
2 - Skills
Cognitive - Practical
1) Students follow digital transformation and they use information and communication technology effectively.
3 - Competences
Communication and Social Competence
1) By supporting written, verbal, visual communication and interaction with quantitative and qualitative data, students manage consciously and have the ability to influence their environment.
Learning Competence
Field Specific Competence
1) They accept cultural diversity as universal value.
Competence to Work Independently and Take Responsibility

Course Weekly Plan

Week	Subject	Related Preparation
1)	Introduction to Communication
2)	Communication Process and Its Basic Elements
3)	The Types of Communication
4)	Types and dimensions of communication
5)	Factors Affecting the Communication Process
6)	Persuasion and Communication
7)	Rhetorical
8)	Midterms
9)	Communication and Social Psychology 1
10)	Communication and Social Psychology 2
11)	Presentation Techniques
12)	Body Language
13)	Communication and Culture
14)	Communication in the Information Age
15)	An Overwiev
16)	Final Exam

Sources

Course Notes / Textbooks:

Recep Tayfun, Etkili İletişim ve Beden Dili, Nobel Yayınevi, 5. Basım, Ankara

References:

Özcan Köknel, (201)3, Şiddet Dili, Remzi Kitabevi, İstanbul
Merih Zıllıoğlu, (2010), İletişim Nedir? Cem Yayınevi, 4. Basım, İstanbul
Ünsal Öskay, (2017), İletişimin ABC’si, İnkılap Kitabevi, Ankara
Sosyal Psikoloji,
Çiğdem Kağıtçıbaşı (1996) Yeni İnsan ve İnsanlar, Evrim Yayınları, Ankara
Demet Gürüz, Ayşen Temel Eğinli, (2019),Kişilerarası İletişim, Bilgiler Etkiler Engeller, Nobel Kitap, İstanbul
Aronson, Wilson, Akert, Sosyal Psikoloji, Kaknüs Yayınları, 2012, İstanbul

Relationship Between Course and Program Learning Outcomes

Course Learning Outcomes	1	2	3	4
Program Outcomes
1) Know professional terminology.
2) Take a part in the supply, storage and presentation of prescription and non-prescription drugs, medical products, cosmetic preparations, medical supplies and other health-related products under the responsibility of the pharmacist.
3) Know and can benefit from professional reference books such as codex, pharmacopoeia and formulary in order to provide complete health care.
4) Able to complete prescription reading, preparation and presentation.
5) Establish effective and healthy communication with colleagues, patients, physicians and other healthcare professionals by considering professional and ethical values in the field.
6) Knows the toxic medicines which to be kept separate, and how these cabinets are arranged.
7) Knows the order of drugs on the shelves in pharmacies (such as alphabetical order, pharmacological order) and, the layout of drugs and other products.
8) Knows the relations of pharmacies with the Ministry of Health, Ministry of Finance and Social Security Institution and ensures the necessary procedures according to these rules.
9) Knows computer usage, recipe entry systems and computer-assisted applications.
10) Knows the precautions related to drugs that are approaching the end of their expiry date by checking the stock and expiration date of drugs and medical supplies.
11) Learn how to work together, gain the tendency to take responsibilities and duties as a team member.
12) Gain awareness of lifelong learning and manage personal and social learning.
13) Knows the drugs that need to be written on special prescriptions (purple, orange, red and green prescriptions) and the procedures related to these prescriptions.
14) Knows the drugs, medical equipment and antidotes used in emergency situations.
15) Can prepare magistral preparation.
16) Gain communication competence in English at least A2 level in line with the European Language Framework (Communication competence in English is at least B1 level in programs where medium of instruction is English).

Relationship Between Course and Learning Outcome

No Effect	1 Lowest	2 Low	3 Medium	4 High	5 Highest

	Program Outcomes	Level of Contribution
1)	Know professional terminology.
2)	Take a part in the supply, storage and presentation of prescription and non-prescription drugs, medical products, cosmetic preparations, medical supplies and other health-related products under the responsibility of the pharmacist.
3)	Know and can benefit from professional reference books such as codex, pharmacopoeia and formulary in order to provide complete health care.
4)	Able to complete prescription reading, preparation and presentation.
5)	Establish effective and healthy communication with colleagues, patients, physicians and other healthcare professionals by considering professional and ethical values in the field.
6)	Knows the toxic medicines which to be kept separate, and how these cabinets are arranged.
7)	Knows the order of drugs on the shelves in pharmacies (such as alphabetical order, pharmacological order) and, the layout of drugs and other products.
8)	Knows the relations of pharmacies with the Ministry of Health, Ministry of Finance and Social Security Institution and ensures the necessary procedures according to these rules.
9)	Knows computer usage, recipe entry systems and computer-assisted applications.
10)	Knows the precautions related to drugs that are approaching the end of their expiry date by checking the stock and expiration date of drugs and medical supplies.
11)	Learn how to work together, gain the tendency to take responsibilities and duties as a team member.
12)	Gain awareness of lifelong learning and manage personal and social learning.
13)	Knows the drugs that need to be written on special prescriptions (purple, orange, red and green prescriptions) and the procedures related to these prescriptions.
14)	Knows the drugs, medical equipment and antidotes used in emergency situations.
15)	Can prepare magistral preparation.
16)	Gain communication competence in English at least A2 level in line with the European Language Framework (Communication competence in English is at least B1 level in programs where medium of instruction is English).

Learning Activities and Teaching Methods

Anlatım
Beyin fırtınası /Altı şapka
Course
Okuma
Soru cevap/ Tartışma

Assessment and Evaluation Methods and Criteria

Yazılı Sınav (Açık uçlu sorular, çoktan seçmeli, doğru yanlış, eşleştirme, boşluk doldurma, sıralama)

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Homework Assignments	1	% 30
Midterms	1	% 30
Final	1	% 40
total		% 100
PERCENTAGE OF SEMESTER WORK		% 60
PERCENTAGE OF FINAL WORK		% 40
total		% 100

Workload and ECTS Credit Calculation

Activities	Number of Activities	Workload
Course Hours	14	28
Homework Assignments	3	5
Midterms	3	5
Final	3	5
Total Workload		43